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Utilities Customer Service

Utilities Customer Service

Hours of Operation:
Monday-Thursday 7:30 A.M. to 5:30 P.M.
Friday 8:00 A.M. to 11:30 A.M.

 

Contact Number:
940-458-7930

 

Fax Number:
940-458-4180

Address:

502 Elm Street
P.O. Box 1729
Sanger Texas  76266

Email: utilitybilling@sangertexas.org

CITY OF SANGER UTILITY AFTER HOURS EMERGENCIES:

ELECTRIC 940-391-9694

WATER 940-453-9973

New Accounts
New customers are required to complete an application, place deposits, and pay service fees to set up new service.  These services include water, wastewater, garbage, and electric.

In order to comply with the Federal Trade Commission’s Identity Theft Prevention Program, applicants will need to appear in person at City Hall and provide us with a valid form of government issued photo identification, a lease agreement or closing documents for your residence may be required.  All deposits and service fees must be received prior to turning on service.

Account Transfers:
If an applicant has a current account with the City of Sanger, and are simply moving from one location to another, the applicant must pay the current balance at the old address and service fees before service can be activated at the new address.  A new lease agreement or closing papers for the new residence may be required.

Application for Service:
Residential Service Deposits:
A $100 deposit for water connection is required.  A $200 deposit for electric service is required but will be waived if the customer provides a record of good credit for the past 12 consecutive months with Sanger or another electric utility service.  There is a non-refundable $30.00 service fee for each service (electric/water) connection.

Commercial Service Deposits:
A $100 deposit for water is required with a smaller than 2” water meter. Water meters 2” or greater require a $200 deposit for water.  A $200 deposit for single phase electric service, $500 for three phase electric service.

Occupancy permit required prior to any utility connection.  To obtain an Occupancy Permit contact Development Services at 940-458-2059 or located at 201 Bolivar Street.


Additional Service Providers:
  • Centurylink  is the local phone service provider. (800) 788-3500
  • Atmos Energy is the utility gas provider. (800) 460-3030
  • Suddenlink is the current cable provider. (800) 999-6485

Sanger, Texas City Hall
502 Elm St, Sanger, TX 76266
Phone: 940-458-7930

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