How does the new technology work?

Digital water meter readings are encrypted and sent through an automated network, using a private radio frequency (RF) channel, from the digital water meter to the utility. The meter data display looks similar to the numbers on a car odometer and has nine digits. The digits on the meter represent the number of gallons consumed down to 1/100th of a gallon. The last two digits can be used as leak indicators to detect water flow through the meter.

Show All Answers

1. What are the new digital water meters?
2. What is Advanced Metering Infrastructure?
3. How does the new technology work?
4. Why are we getting new water meters?
5. How do the new digital water meters benefit me?
6. How much will the digital water meters cost me?
7. Will my water bill increase?
8. When will my meter be replaced?
9. Will my water service be interrupted during the installation?
10. Do I need to be present during the meter replacement service?
11. What should I do if my water line has air or the water is not clear?
12. How secure is my data and information?
13. Are the new digital water meters safe for me and my family?
14. Will the electronic device on the meter interfere with other electronic equipment?
15. What if there is a leak at the meter or problems after the meter is replaced?
16. Who can I contact if I have any additional questions regarding the new technology, water meters, and/or installation services?