Frequently Asked Questions

Sanger Public Library is part of the North Texas Library Consortium (NTLC).  If you have a current library card from another NTLC library (listed below), you may use your library card at Sanger Public Library:

• Aubrey Area Library
• Bridgeport Public Library
• Justin Community Library
• Krum Public Library
• Lake Dallas Public Library
• Roanoke Public Library

If you have a valid TexShare card from your library, you may also use it at Sanger Public Library. TexShare is a service of the Texas Library Association which allows a cardholder at a TexShare participating library to directly checkout material from any other TexShare library across the state.

Lost cards may be replaced for a $1 charge.

Even if your card is lost, you remain responsible for all library material borrowed on your account.  If your card is lost and you are concerned about unauthorized use, please let us know as soon as possible; you may request that your account be temporarily blocked until a new card can be issued to you.

Sometimes we find lost library cards around the library or in returned books. If you haven't been able to find your card, be sure to check with us to see if we have found it!

Books, DVDs, Audiobooks, and CDs do not have late fees.  Launchpad Tablets and Hot Spots have a $1 per day late fee.  (Please note: items checked out prior to January 31st, 2018 are still subject to late fees under the prior checkout policy.)

Consequences Per Time Overdue

Please return or renew items by their due date! Cardholders will be notified of overdue items.

• Any item(s) overdue for 14 days or more will prevent a cardholder from checking out additional material or using computers/eServices until the item(s) are returned or renewed. 
• If an item is more than 30 days overdue it is no longer able to be renewed, however, the item may be returned without penalty (as long as it is undamaged). Cardholder privileges are suspended until the overdue item is returned.
• Items are considered lost and are eligible for replacement if they are 60 days overdue. Cardholders are responsible for replacing lost or damaged items and may be charged the replacement cost of the item or asked to provide a replacement copy.  If you have a long overdue item, please contact us for more information and assistance; depending on the replacement status, you may be able to return long overdue items without charge, provided they are undamaged.

Cardholders are responsible for lost or damaged items and will be charged the replacement cost of the item and any necessary processing fees. It may also be possible (and potentially lower cost) for a replacement copy to be provided in lieu of payment. Please ask for more information about replacement copies; the library is not obligated to accept replacement copies offered without prior approval.

Cardholder privileges are suspended until the balance of a lost or damaged item is cleared.

Processing fees ($5 per item) will be applied to offset the cost of supplies and staff time required to mend a damaged item or process a replacement item.

If you have an item that is long overdue but not damaged, please contact us for more information and assistance: you may be able to return it without charge.